Return & Warranty Policy
Warranty Coverage
Atrend products include a 30-day limited warranty from the date of purchase.
-
Warranty applies only to items purchased directly from www.atrendusa.com.
-
To confirm return eligibility or for assistance, please email marketing@atrendusa.com.
Warranty Exclusions
This warranty will be void under any of the following conditions:
-
Damage caused by improper installation or resulting damage to other components.
-
Exposure to moisture, excessive heat, chemical cleaners, or UV radiation.
-
Negligence, misuse, accidents, or abuse.
-
Repeated returns for the same issue (may be considered abuse).
-
Costs related to removal or reinstallation of the product.
-
Speakers damaged from amplifier clipping or distortion.
-
Repairs or modifications performed by unauthorized facilities.
-
Products with tampered or missing barcode labels or serial numbers.
-
Return shipping on non-defective items.
Return Procedure
-
Depending on warranty type, the customer may be responsible for shipping costs back to Atrend.
-
All returns must include the original receipt or invoice.
-
A 20% restocking fee applies to all returns.
Ready to start your return?
Email marketing@atrendusa.com for instructions.